Privacy Policy.
We believe privacy is a right, not a feature. This policy explains clearly what data we collect, why we collect it, and how we protect it.
Last updated: June 2026 · Effective from website launch.
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1. Who We Are
NetClubbed is a software development and digital transformation company headquartered in Noida, India, with an office in London, United Kingdom. We build custom software, web applications, mobile apps, cloud solutions, UI/UX designs, and digital marketing services for businesses worldwide.
This Privacy Policy applies to all personal data collected through:
- Our website at netclubbed.com and all its subpages
- Enquiry forms, contact forms, and quote request forms
- Email communications with our team
- Project engagements and client onboarding processes
- Marketing communications (newsletters, announcements)
Registered Address: A-135, Sector 63, Noida, Uttar Pradesh 201301, India
UK Office: Office 16997, 182-184 High Street North, East Ham, London E6 2JA
Email: [email protected]
2. Data We Collect
We only collect information that is necessary to provide our services, respond to your enquiries, or improve your experience on our website.
2.1 Information You Provide Directly
- Contact & Enquiry Forms: Name, email address, phone number, company name, and the content of your message or project brief.
- Quote Requests: Project details, budget range, timeline, and service type.
- Email Correspondence: Any personal information contained in emails you send to us.
- Client Onboarding: Business registration details, billing address, payment information (processed via secure third-party gateways), and project-related data you share with us.
- Newsletter Subscriptions: Email address and name (if provided).
2.2 Information Collected Automatically
- Usage Data: Pages visited, time spent on pages, referring URLs, and navigation paths.
- Device & Technical Data: IP address, browser type and version, operating system, screen resolution, and device type.
- Analytics Data: Aggregated behavioural data collected via Google Analytics (with IP anonymisation enabled).
- Cookie Data: Preferences, session tokens, and consent settings (see Section 4 for full details).
2.3 Information We Do Not Collect
- We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data.
- We do not collect payment card numbers directly — all payments are processed through secure, PCI-compliant third-party gateways.
- We do not knowingly collect data from children under 16 years of age.
3. How We Use Your Data
We use your personal data only for specific, legitimate purposes. We do not sell your data to third parties under any circumstances.
Responding to Enquiries
To reply to your messages, questions, and project enquiries promptly and accurately.
Delivering Services
To fulfil our contractual obligations — managing projects, billing, and client communications.
Improving Our Website
Anonymised analytics data helps us understand how visitors use our site so we can improve content and performance.
Marketing Communications
To send newsletters or service updates — only to those who have explicitly opted in. You can unsubscribe at any time.
Legal Compliance
To comply with applicable laws, regulations, tax obligations, and respond to lawful requests from authorities.
Security & Fraud Prevention
To monitor for suspicious activity, protect our systems, and prevent fraudulent use of our services.
5. Data Sharing & Third Parties
We do not sell, rent, or trade your personal data to third parties. We may share data only in the following limited, controlled circumstances:
- Service Providers: Trusted third-party tools we use to operate our business — including email providers (e.g. Google Workspace), project management tools, and cloud infrastructure providers. These parties process data only on our behalf and under contractual data protection obligations.
- Analytics Platforms: Anonymised, aggregated usage data is shared with Google Analytics for website performance analysis.
- Payment Processors: Payment details are handled directly by PCI-compliant payment gateways. We do not receive or store card numbers.
- Legal Obligations: Where required by applicable law, regulation, court order, or lawful request from a government authority.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may transfer to the acquiring entity — you will be notified in advance.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
- Enquiry & Contact Data: Retained for up to 2 years from the date of last contact, unless a project engagement begins.
- Client Project Data: Retained for the duration of the engagement plus 7 years for legal, tax, and audit compliance purposes.
- Newsletter Subscriptions: Retained until you unsubscribe. You may unsubscribe at any time via the link in any email.
- Website Analytics: Aggregated and anonymised — retained for up to 26 months by Google Analytics (standard retention period).
- Cookie Consent Records: Retained for 12 months from the date of consent.
When data is no longer required, we securely delete or anonymise it in accordance with our internal data management procedures.
7. Your Rights
Depending on your location (India, UK, EU, or elsewhere), you may have the following rights with respect to your personal data. We take all requests seriously and will respond within 30 days.
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Ask us to correct inaccurate or incomplete data we hold about you.
Right to Erasure
Request deletion of your data where there is no compelling reason for us to continue processing it.
Right to Restrict
Ask us to pause processing of your data in certain circumstances while a dispute is resolved.
Right to Portability
Receive your data in a structured, machine-readable format to transfer to another provider.
Right to Object
Object to processing based on legitimate interests or for direct marketing purposes at any time.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration.
- SSL/TLS Encryption: All data transmitted between your browser and our website is encrypted using industry-standard SSL/TLS protocols.
- Access Controls: Personal data is accessible only to authorised NetClubbed personnel on a strict need-to-know basis.
- Secure Infrastructure: Our website and systems are hosted on secure, regularly updated infrastructure with firewalls, intrusion detection, and regular security audits.
- Third-Party Security: We only work with service providers who maintain appropriate security certifications and contractual data protection obligations.
While we take all reasonable steps to protect your data, no method of transmission over the internet is 100% secure. If you believe your data has been compromised, please contact us immediately at [email protected].
9. Children's Privacy
Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data without parental consent, please contact us at [email protected] and we will take immediate steps to delete it.
10. Third-Party Links
Our website may contain links to third-party websites, social media platforms, or partner pages. This Privacy Policy applies only to netclubbed.com. We are not responsible for the privacy practices of external sites and encourage you to review their privacy policies before providing any personal data.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make significant changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or a notice on our website.
We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acknowledgement of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please get in touch:
India (Headquarters)
A-135, Sector 63, Noida, Uttar Pradesh 201301
Phone: +91 7982 808 949
Email: [email protected]
United Kingdom
Office 16997, 182-184 High Street North
East Ham, London E6 2JA
Email: [email protected]
Have a Privacy Question?
We are committed to transparency. If anything in this policy is unclear, or you would like to exercise your data rights, reach out — we are here to help.